SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Lacida Shopping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lacidashopping.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (34)
5 Stars (34) |
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The massager came quickly, because it was in a warehouse in Ukraine. Tried at once, like everything works. I want to hope that it will last a long time
Super fast delivery-6 days! Chic massager. You can't even say that for such a small price. Definitely recommend.
fast delivery
Sent for a long time, and the delivery is fast! to Ufa 10 days by post of Russia! excellent equipment, packed perfectly your storage case! dolbit excellent enough for me at the first speed, charged was 60%! As a gift mask for sleep))) thanks to the store, I recommend it!
The order came pretty fast. That's really how the store describes it. Excellent article I liked very much
The price is good, the delivery is fast, the communication with the store if good, the product was packed very well and I tried it only once but it shows good quality, so I am very happy with it and highly recommend it.
The parcel came within a week after payment (sending from Ukraine). All content corresponds to the description. The massager works clearly. I recommend both the product and the store.
High frequency Massage muscle gun, very good. Approved, quality first. Complies with all specifications, high quality in aid tool for massages. Csvk.
Arrived with 17 days savior super fast, DPS leave feddback
Very convenient and functional massager, I take the second (for a gift)
Shiped in 5 days. Super fast. 100% Quality. Very nice feeling.
Product is as described : nice and seems to be good in quality. To be seen over time. The multiples accessories and speed options is useful. I can only recommend this product! Thank you
It works very well and has several speeds to adjust the intensity. Very glad for now.
Tested the massager is silent and robust, works very well.
In Volgograd region delivered in 7 days. Very fast. Description matches. Suitcase with all attachments and plus instruction in English. Even a mask for sleep put a bonus. The battery is slightly charged, shows 07 charge. I checked in work, I'm fine, I liked it very much. Seller recommend.
Gun very powerful, can't it stop dociskając body. Large adjustment range (30).
Very fast delivery, only 2 days in Ukraine. Nice gun. I read here that he is super powerful and someone even hurts. For me, it's weak even at 30. But, too, not bad, especially for my forever clogged trapezoid. In the gift put a mask for sleep, which is nice) the store and I recommend it.
Good to quality massage gun for your price, no need to talk to store, fast shipping just two days, good packaging good to presentation in your briefcase, A little heavy but works perfectly at its thirty speeds, brings six different pointers possibility to buy more types of tips, generally good or
This is a super device that unloads the frozen tension in the muscles! My husband is very happy to buy. Thank you Chinese you are good at making nice for people for a decent price
Product more beautiful in the picture Super fast Came the correct source for my country, even I not helping me when buying and order the wrong… The store sent the correct more adapter if necessary
Shipping came packaged good very השוליח was nice וזריז thank you very much
He sent the cool gun fast and so far. Everything perfect
One Pass, at the moment as they describe, is very good quality product, quite strength levels, I recommend. The only thing I don't know yet why I just bought it
Fast shipping! Effect "wow" do not wait. No pribluda will not replace the massage with his hands)) the vibrator is purely played, would return, but it's been a long time. Perhaps someone my review will come in handy and not 3500 thousand will remain in the family budget :)))
This machine is very good, well massaging, long life for battery despite heavy load during operation. Aesthetic appearance, well lies in the hand, not wyślizguje out. Recommend to buy because there zawiodłem out. :)
Everything is like in the description! The device works as it should, compared with the same for 7tr, which you can buy in any store, the same! Delivery for a week, as promised!
Parcel received and very well protected, happy to receive it, thank you to the store for his professionalism.
The goods are received in good condition. The wrap is whole, the massager is working. Delivery time of vvshet specified
Everything perfect looks good quality I have no problem with it and it suits me well already q soi sportsman CrossFit I highly recommend it
The product corresponds to the description. Build quality is good. Delivery 4 days from warehouse in Ukraine.
The device is amazing. Delivers what it promises. Ideal for massage and take the muscle tension. Battery lasts. Recommend.
Super well wrapped, bring a case, it works great! I recommend it
As I have tried to explain in another message that I do not know if it has arrived and by mistake it has left the screen the machine is exactly the same as what they present it even physically when already much better feeling is heavy which is important to the inertia of the plunger and to have The guarantees that it has a good battery and a good engine looks like a really useful device to you I think even therapeutic has many functions please include a list of functions of each accessory and possible applications which is a machine there should have many sportsmen I tried it yesterday for more than half Time and at no time has the intensity dropped seems to me a great product highly recommended and many necessary cases that you will avoid some massage than another and I understand that the device can also be used for that we all like what I do think you have to be careful is the way To employ
Arrived in 2 days from Spain to Portugal! Top Product and excellent! Recommend 100%